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We Are Open!

Wednesday July 1st, from 7:30am – 2pm for Physio and Chiro!

Email to book!

info@themassageclinic.ca

What you need to know!

Upon Arrival

  1. Prescreening questionnaire must be completed online before your appointment (or completed verbally over phone)
  2. Please do not enter clinic upon arrival. Please stay in your car and call us to inform us of your arrival. We will call you to let you know when it is safe to enter the clinic. 
  3. All Clients will be required to wear a clean disposable or reusable mask in the clinic at all times (if you do not have a mask, we do have them for sale)
  4. No additional visitors will be permitted other than the individual receiving treatment
  5. Our waiting room will be closed and clients will be asked to go directly into their treatment room for intake
  6. Social distancing of 2 metres is required between other clients 
  7. Hand sanitizer station is available to use upon arrival
  8. Please remove shoes at the front door and sanitized slippers will be provided
  9. Infrared thermometer is available for additional screening
  10. Roster will be kept of anyone entering the space for contact tracing purposes

    Please bring your own water bottle already filled. Any PPE that you bring into the clinic or use, must be taken with you when you leave.
     

Cleaning Measures

  1. Massage therapists will be required to wear surgical masks during any interaction within 2 metres
  2. Gloves are available upon request
  3. We have increased the time between appointments by 15-20 minutes to allow for thorough cleaning and screening precautions
  4. All multi-touch surfaces will be sanitized between clients
  5. All garbage bins have been changed to foot pedal ones for limiting touch
  6. Surfaces will be cleaned and disinfected with government approved cleaners for use against COVID-19 (May contain alcohol)
  7. Any cloth material surface (sheets, blankets, etc) will be removed between clients
  8. Washroom will be open and surfaces will be cleaned between every appointment

We are still closed.. but opening soon

Policies and procedures have been implemented to ensure the health and safety of our clients/patients and staff.

What you need to know before booking an appointment.

First we ask that you do not book or please cancel your appointment if any of these apply to you:

  1. If you have traveled in the past 2 weeks
  2. If you have any of the following symptoms:
    1. Fever
    1. Cough
    1. Difficulty breathing
    1. Chills
    1. Fatigue
    1. Headache
    1. Sore throat
    1. Runny nose
    1. Stuffy or congested nose
    1. Lost sense of taste or smell
    1. Hoarse voice
    1. Difficulty swallowing
    1. Digestive issues (nausea, vomiting, diarrhea, or stomach pain)
    1. If you are a young child or infant (sluggishness or lack of appetite)

Therapists will be required to comply with the same daily questionnaire. If either client or therapist is unable to pass this basic COVID-19 screening therapy will not be provided. 

TMC Health Centres, reserves the right to deny treatment at any time if we feel that it is unsafe or a potential health risk.

Upon Arrival

  1. Prescreening questionnaire must be completed online before your appointment (or completed verbally over phone)
    • If you do not pass the prescreening questionnaire, your appointment will be cancelled. We ask that you self-isolate and get tested for COVID-19
  2. Please do not arrive more than 10 minutes before your treatment time. Upon arrival, please stay in your car and call the clinic to notify us that you have arrived. We will let you know when it is safe to enter.
  3. All clients will be required to wear a clean disposable or reusable mask in the clinic at all times (if you do not have a mask, we will gladly provide you one). You are required to take any PPE’s bought in with you or use during your visit to the clinic, home with you.
  4. Once you enter the clinic, you will be ask to wash and/or sanitize your hands. The receptionist will take your temperature with a contactless thermometer.
  5. No additional visitors will be permitted other than the individual receiving treatment
  6. Our waiting room will be closed and clients will be asked to go directly into their treatment room for intake
  7. Social distancing of 2 meters is required between other clients 
  8. Please remove shoes at the front door and sanitized slippers will be provided
  9. Roster will be kept of anyone entering the space for contact tracing purposes. This includes, delivery personal.
  10. Contactless hand sanitizing stations are available in every treatment room, washroom and at the front desk.
  11. Please try to limit the amount of materials you bring into the clinic.
  12. If your, or your therapist, symptoms change before treatment commences, your treatment will be cancelled.